Active Fire Protection
Location: Marlow
About Us:
Panache Fire Services is a leading provider of fire protection solutions, dedicated to creating safe environments for businesses and communities. We specialize in comprehensive fire safety systems in both Active and Passive areas of fire protection, including Fire Alarms / Extinguishers, Fire Suppression, and Passive Fire Protection. We pride ourselves on our client-driven culture and have built lasting relationships with construction companies, housing providers, and private and commercial businesses.
Job Overview:
Are you an organised and detail-oriented administrator with a passion for keeping people safe? We are looking for a Fire Operations Coordinator / Fire Office Administrator to join our team. In this critical position, you will support our fire safety operations, ensuring all administrative and client-facing tasks run smoothly while maintaining the highest standards of compliance and safety.
Key Responsibilities:
- Administrative Support
- Schedule, organise, and coordinate fire safety works in engineers’ diaries.
- Prepare and follow up on quotes for fire safety installations and maintenance.
- Review and process work reports, ensuring timely and accurate record-keeping.
- Manage correspondence (email, phone, and mail) related to ongoing and upcoming projects.
- Client Liaison
- Act as the main point of contact for customer queries, including emergency call-outs.
- Liaise with colleagues and relevant stakeholders to ensure efficient job mobilisation.
- Provide regular updates to clients, maintaining strong professional relationships.
- Compliance and Documentation
- Maintain accurate and up-to-date records of fire safety activities, in line with UK regulations (e.g., the Regulatory Reform (Fire Safety) Order 2005).
- Assist in compiling documentation for auditing and certification purposes.
- Support continuous improvement in safety standards, helping ensure the company meets all necessary compliance requirements.
- Communication and Coordination
- Coordinate between different departments (e.g., engineering, sales, and operations) for seamless project execution.
- Ensure clarity and accuracy of internal and external communications related to fire safety operations.
- Facilitate any additional support required by the fire safety team to maintainoperational excellence.
Qualifications:
- Education: A-Levels or a degree in Business Administration, Public Administration, or a related field is preferred.
- Experience:
- Proven experience in an administrative role, ideally within the fire safety sector or a similarly regulated industry.
- Familiarity with fire door installation, fire stopping materials, or maintenance (e.g., BMTrada-compliant procedures) is a bonus.
- Skills:
- Strong organisational and time-management abilities.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Capacity to work effectively in a fast-paced environment, with a keen attention to detail
- Certifications:
- Relevant certifications in fire safety are advantageous (e.g., fire safety awareness, fire risk assessment training).
Why Join Us?
- Impactful Role: Your work ensures the safety and wellbeing of our clients and the general public.
- Professional Growth: Opportunities to expand your knowledge of fire safety regulations, BMTrada installations, and advanced administrative practices.
- Supportive Team Environment: Collaborate with a dynamic team of fire safety experts and supportive colleagues.
How to Apply:
Interested candidates are invited to submit their CV and a cover letter outlining their qualifications and experience to info@panachefire.co.uk.
Join Panache Fire Services and make a difference in fire safety. Apply today and be part of a team dedicated to excellence and innovation in fire protection.
